Privacy Policy

Last updated: June 2025

Knowledge BI ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website www.knowledgebi.net, use our services, or interact with us through LinkedIn Ads and other platforms.

1. Information We Collect

We may collect the following types of information:

Personal identification information: Name, email address, phone number, job title, and company name.
Contact form submissions: Any information you provide when filling out a contact or lead generation form.
Usage data: Pages visited, time spent on the site, browser type, and device information.
LinkedIn Lead Gen Forms: If you submit a form through LinkedIn Ads, we receive the information you provide, including name, email, company, and job title.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services.
Send you information about our ERP solutions and Odoo services.
Schedule product demonstrations or consultations.
Improve our website and marketing communications.
Comply with legal obligations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

Trusted service providers who assist in operating our business (e.g., CRM systems, email platforms).
Odoo S.A. as part of our Gold Partner relationship, strictly for service delivery purposes.
Legal authorities when required by law.

4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data at any time.

5. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent at any time.
Opt out of marketing communications.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser. We do not use cookies to collect personally identifiable information without your consent.

7. Third-Party Links

Our website may contain links to third-party websites including LinkedIn. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

Knowledge BI operates in Egypt and Saudi Arabia. Your data may be processed in either country. By using our services, you consent to this transfer.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@knowledgebi.net
Website: www.knowledgebi.net/contactus
Egypt: 18-B Obour Buildings, Cairo, Egypt
Saudi Arabia: Al Malaz District, Salah Al Din Al Ayoubi St., Riyadh 12642